Refund Policy

Last updated: November 8, 2026

1. Free trial (before any charge)

Monthly, 3-month and yearly plans start with a 7-day free trial. A card is required. Cancel in Manage subscription before day 8 and you are never charged. The trial is not a refund: no payment is taken during it.

2. Subscriptions (after a charge)

If you were charged for a monthly, 3-month or yearly plan and want a refund, email founder@108map.com from the address used at checkout, or include your license key. We review every request and reply within a few business days. When we refund a subscription payment in full, we also end that subscription, so you are not charged again, and Pro is removed from that license. Approved refunds go back to the original payment method through our payment provider; banks usually show them within 5–10 business days.

3. Lifetime

Lifetime is a one-time purchase and is not refundable once the license has been activated, except where the law requires a refund, or for a duplicate charge or a payment you did not authorize. In those cases email us as above. When a Lifetime payment is refunded, Pro is removed from that license.

4. Cancelling a subscription

You can cancel at any time. Pro stays active until the end of the period you have already paid for, and you are not charged again.

5. Bank disputes (chargebacks)

If you think a charge is wrong, please contact us first; we can usually resolve it faster than a bank dispute. If a payment is disputed with your bank, we may suspend the license while the dispute is open, and end it if the payment is reversed.

6. Earlier purchases

Purchases made before this version of the policy keep the refund terms that applied when they were made, where those are more favourable to you.

7. Your legal rights

This policy does not limit any refund or withdrawal rights you have under the consumer laws of your country.